“Facebook, Instagram and WhatsApp are down. (Netscout did not identify the ISPs in question.) However, another monitoring vendor, ThousandEyes - which tracks performance and downtime based on client-side measurement - said it was not seeing any BGP changes affecting connectivity, packet loss or latency for Facebook ThousandEyes said the problems appeared to be internal to Facebook’s systems rather than a network or internet-delivery issue.Īs Facebook’s outages dragged on, Twitter lit up with complaints and comments - and, of course, memes and jokes.
Outages for large internet platforms like Facebook or YouTube aren’t unusual, but in the past they have typically restored service within an hour or two.Īccording to performance-monitoring firm Netscout, the issue appeared to be related to an accidental Border Gateway Protocol “routing leak” from a European internet service provider to a major transit ISP the BGP error then cascaded across other service providers and downstream customers of the transit ISP. and Brazil, while many WhatsApp error reports have come from Mexico and South America as well as Europe, according to the site. The issues for Facebook, Instagram and Facebook Messenger appear to be mostly affecting users in the U.S., the U.K. Some were shown a message saying Facebook was down for maintenance.Īccording to website, user reports of problems accessing Facebook’s apps began to spike around noon ET on Wednesday (March 13) and had not been fully resolved more than four hours later. Problems reported by users included the apps’ not loading content or allowing them to share posts, while some said they were unable to log in. The company is mulling the possibility of issuing refunds to advertisers because of the downtime, Bloomberg reported.
ET referred to the two tweets and declined further comment.
Asked for additional info, a Facebook rep in an email sent just before 7 p.m.
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